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Integration of PABX with IP PBX to Deliver VOIP Capabilities to 26 Branches

Location / Country: Cambodia
Year: 2010
Industry: Micro Finance

Product / Application / Service Provided

  • Installed AXIA SOHO IP-PBX at HQ
  • Connected 26 branches to HQ IP-PBX via Internet
  • WiFi and ADSL Internet Connection at Branches
  • 1Mbps line at HQ
  • Each branch equipped with 2 Desktop IP Phones
  • 2 AXIA SOHO 3-SIM installed in HQ with total of 6 GSM lines.
  • Interface to Panasonic PBX via 1 unit 4 port FXO gateway
  • Panasonic phone users are IP enabled via the AXIA SOHO and can call Branch users via VOIP.
  • Branch Users can call HQ Panasonic phone users via Internet
  • Branch and Panasonic phone calls to mobile phones are routed via SIM cards in AXIA SOHO and to reduce cost by half
  • conference call features for briefing
  • Additional 8 port FXO gateway to enable more concurrent calls between branches and HQ

Reason for Procurement

  • To simplify communication between branches and HQ
  • To reduce phone charges between HQ and branches
  • To reduce phone charges from HQ to customers

Outcome

  • Reduced phone charges
  • Improved communication between branches and HQ. 
  • Increased productivity as employees were liberated to call each other without worrying about cost.
  • CEO was able to communicate with staff more frequently and rapidly